BSC Video 21: Is your activity a service or an obligation?

1 min read

An analytical typology can help you answer the question, building capability to do what? This is the third of four videos that addresses the analytical questions you need to ask in order to determine the implementation capability required for your activity. In this video, Lant Pritchett explains the meaning of service delivery and an imposition of obligation. You can watch the video below or on YouTube.

If you are interested in learning more, watch why do we need a typology, is your activity transaction intensive, and is your activity locally discretionary.


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