Navigating innovations in emergency services with PDIA

Guest blog by Ken Bailey

This is a blog series written by the alumni of the Implementing Public Policy Executive Education Program at the Harvard Kennedy School. Participants successfully completed this 6-month online learning course in December 2020. These are their learning journey stories.

I have been privy to the legislative and public policy process for well over 10 years, mostly with an amateurish understanding and certainly lacking the tools to be consistently effective. Having muddled in this space for a number of years, I have been successful on many fronts, again more through tenacity than with clarity of purpose. I have authored and pushed through several pieces of legislation, most of which have become part law in my State. Additionally, I have played the politics at the regional level, attempting to shape policy positions, largely with mixed results. As to be expected, my overall results have more losses than wins. Though it was not this loss / win ratio that bothered me. What concerned me the most was the idea that there was a better way of doing things that I was not aware of, thus I looked in to the Implementing Public Policy course at the Kennedy School.

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