PDIA Course Journey: Solving the Problem of Unemployment in Jordan

Guest blog written by Lara Khaled Abdullah Hussein, Mai Aziz Shafiq Elian, Rana Riad Al-Ansari

This is a team of development practitioners who work as strategic planning, monitoring and evaluation specialists for the Ministry of Labour (MoL) in Jordan. They successfully completed the 15-week Practice of PDIA online course that ended in May 2019. This is their story.

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We were encouraged to enroll in this course by the Growth Lab who was providing technical assistance to the Royal Court in Jordan. We didn’t know at that time what was required and needed to complete this course.

We agreed on the group norms; that helped our team function well over the course journey. We constructed our problem “Increase of the Unemployment Rates in Jordan”. This issue is crucial on the National and international levels; it affects poverty levels, hunger, health, and social aspects. The Increase of Unemployment Rates is linked to the stability of political situation and economic growth where workers produce goods and services, and in turn receive wages which can be spent on buying goods produced. Nowadays this problem is the most important one for MoL and its stakeholders; government institutions, civil society, private sector and donors.

We learnt a lot from the course videos, readings, individual reflections, online group discussions and our team discussions. The process of building our capabilities was through the learning-by-doing approach. We constructed the problem, deconstructed it into causal strands (‘fishbone’ (or Ishikawa) diagram), and then scored each of the strands in terms of their importance and accessibility yielding ‘entry-point’ problems where they could start to work (change space). We identified the actions that could be taken to start addressing each of the selected ‘entry points’, we carried two iterations and designed the third one.

Figure 1 below shows our fishbone diagram that was first constructed and then deconstructed and analyzed, given the change space we had, we preferred to focus on one sub-cause of our main problem, that is, limited professions for foreign labour. Then we defined suitable entry points and authorizing environment. Continue reading PDIA Course Journey: Solving the Problem of Unemployment in Jordan