Tackling workforce development in Tampa, FL using PDIA

Guest blog by Ocea Wynn

When enrolling in the IPP Online, my initial thoughts were that this would be a course extensively focused on theory with very little practical application. I anticipated that if practical examples were presented, they would be so-far removed from the realism of local government work that this course would be another ‘check the box’ example of fulfilling a request by providing an input (class attendance) with an expected output (course completion) with no anticipated outcome.

My perception soon changed when we started our discussion on classifying a policy as complex or complicated. As an engineer, my education, training, and all my work experience have been in a complicated environment, of plan and control. So, when Matt started the discussion on defining complicated work, I thought ‘this course will be a piece of cake’. However, all of that soon changed as we began to delve into complexity of policy implementation. This expanded my mindset to a new way of looking at all problems, both professional and personal ones.

Continue reading Tackling workforce development in Tampa, FL using PDIA