Guest blog written by Alinnor Doris Chibumma, Daniel Ayako Filibus, Emmanuel Philip Chorio, Mohammed Barma Adam, Patrick Egie Ederaro, Felix. O. Ogbera.
This is a team of six development practitioners working for the Infrastructure Concession Regulatory Commission (ICRC) in Nigeria. They successfully completed the 15-week Practice of PDIA online course that ended in May 2019. This is their story.
The journey of our PDIA training was like the 1804 journey where the destination was quite unfamiliar and the terrain very challenging. But the journey had to be made to achieve success. PDIA is about matching your capability with your challenge. Therefore, the composition of our team was made up of people of diverse backgrounds.
Owing to our diversity, we started by building our team, agreeing on the problem we aimed to solve; setting the ground rules for our team’s operations and success. We agreed to accept our differences, our idiosyncrasies and agreed also on common ground to promote unity as a hallmark towards achieving our goals of carrying out a successful PDIA training by finding and fitting the contextual solutions to our problem – Low Acceptance of PPP’s by MDA’s in Nigeria.
Guest Blog by Lucy Peace Nantume, Robinah K Manoba, Maurice Olupot,Rebecca Kukundakwe.
This is a team of four development practitioners working for the Democratic Governance Facility (DGF) in Uganda. They successfully completed the 15-week Practice of PDIA online course that ended in May 2019. This is their story.
As employees of a donor agency aimed at building state capability in various areas, PDIA had become for us a catchy frequently used acronym in the organization although honestly speaking most didn’t know exactly what it entailed. Some focused on cramming what it meant in full so that when called upon we would appear to know it while others had resigned to viewing it as the new “in thing” till it gets dropped and a new concept comes along.
Against that background, an opportunity to get more insights into PDIA was thus an idea worth pursuing. The past 15 weeks of the PDIA course have brought out a mixture of feelings both individually and as team ranging from the positive (excitement, joy) to the negative (disillusionment, disappointment).
It wasn’t hard to agree on a name for our team and sign up. Since initially it seemed like the four of us were the only ones interested, we adopted the organization acronym and thus the name “TEAM DGF”. Later we learnt that other colleagues also formed a team thus the organization was privileged to have two teams signed up. This came with added advantages as teams consulted, shared and motivated each other.
Guest blog written by Ignatus Jacob Matofali, Shamim Ahmed Zakaria, Catherine Peter Marimbo, Nyambiri Kimacha.
This is a team of four development practitioners working for the Prime Minister’s Office, OPML, and the World Bank in Tanzania. They successfully completed the 15-week Practice of PDIA online course that ended in May 2019. This is their story.
Development is not something that can be achieved overnight and through ideas that worked in other contexts.
It is important to make room for really understanding problem and context instead of suggesting solutions that are external and may not work in the specific country context. There should be a clear definition of the problem by the agents who are facing the problem and they should be involved in finding solutions to that problem. There is no single solution to complex problems which means that solving it requires finding the root cause of the problem by deconstruction, though this process multiple solutions to a problem will be generated as a result of the emergence of new ideas.
We initially only had scratched the surface and thought, perhaps the issue with disaster risk management in Dar es Salaam was simply that there are no disaster management committees. We thought that maybe by having these committees established and functional then our problem would be solved. Then as we got further into the course and were forced to construct and deconstruct our problem, we learnt that we were missing the bigger picture and that what we had done was propose a solution to what we thought was the problem. Further development of fishbone diagram, led us to understand that lack of committees at ward and sub-ward level was only really one sub-cause in a much more complex setting. Other issues such as a general lack of awareness of disaster issues by community members etc. came into play and eventually we restructured our problem and established about six sub causes in total. Our problem statement then changed from “Disaster Management Committees (DMCs) at ward level are non-existent or not fully functional in addressing Disaster Risk Management (DRM) in Dar es Salaam” to “Disaster Risk Management efforts in DES aren’t effective in managing disasters”.Continue reading PDIA Course Journey: Disaster Risk Management in Tanzania
Guest blog written by Raunak Thapa, Sayujya Sharma, Shraddha Gautam, Srizu Bajracharya, NatashaKafle, Sameer S.J.B. Rana
This is a team of six development practitioners working for an NGO in Nepal called Daayitwa. They successfully completed the 15-week Practice of PDIA online course that ended in May 2019. This is their story.
We first came to know about the PDIA Course through our colleagues at Daayitwa, who had previously taken the course. They told us how it would help us understand the problems we were working in as an organization. We were very excited about what it does and how it works.
Daayitwa works towards building an entrepreneurial environment for youths in the country – the majority of whom are leaving the country every day for better opportunities in foreign countries. However, most have fallen to work for labor jobs. Some countries in the middle east house many Nepali workers, who sometimes do not return to the country, to their families because of their dire financial situation at home.
Daayitwa since its initiation has been working to make an enabling environment for youths through its different programs: Fellowship, Rural Enterprise Acceleration Program, Leadership Course, and Yuwa Aaja! (Youth Engagement for Youth Employment.)
The six of us (who took the PDIA course) actually come from different entities under Daayitwa; however, we were keen to understand the experience that our friends who had taken the course appreciated so much. Initially, we didn’t comprehend many questions like what is our problem? Who does this matter to? When would be the appropriate time to take actions? How do we work towards the problem?
Sometimes, when you come into an organization – there is already a set way of doing things, which everybody follows. But the PDIA course, helped us (the six of us) look at problems we were looking at in more detail, and gave a chance to work closely and to understand how to deconstruct the issues that we were working to identify solutions. Continue reading PDIA Course Journey: Youth Unemployment in Nepal
Guest blog written by Annisaa Rachmawati, Agusti Padmanisa, Yossy Rachmatillah, and Senza Arsendy.
This is a team of four development practitioners working for an education program in Indonesia, INOVASI, that aims to find out ‘what works’ (and conversely what does not work) to improve student learning outcomes in literacy and numeracy in basic education. They are a multidisciplinary team of officers working in communications, program implementation, monitoring and evaluation, and operations unit. They successfully completed the 15-week Practice of PDIA online course that ended in May 2019. This is their story.
The term PDIA is something that our team is familiar with, in fact it’s a buzzword we hear everyday at work. Our project uses PDIA as its underlying approach, yet there seems to be different interpretations and debates around how it should be translated into program implementation. Having observed this notion for a while, we decided to enroll in PDIA Online Course to learn rigorously about the approach. We were convinced that this course will equip us with practical knowledge to actually do what we preach in our project.
There are four principles which encompasses PDIA. First, we need to ensure that our intervention is “problem driven” instead of solutions driven. Second, we need to engage relevant stakeholders and create environment which allows for “authorization of positive deviance”. Third, we need to foster experiential learning through “iteration and adaptation”. Last, we “scale through diffusion” successful interventions for reform to be sustainable.
The problem we are trying to tackle is “early grade students in remote areas in Indonesia have difficulties learning to read”, a persisting issue our country has been struggling for decades despite the many efforts collectively put by the government, donor programs, and education practitioners. Policies and best practices (either locally nominated or externally imported) seem to be successful in a short period of time, deceiving us into thinking that we might have solved this problem for good. Not long after specific project or intervention is completed, the same problem reoccurred – leading us right back into capability traps. (Isomorphic mimicry alert!)
Guest blog written by Artem Shaipov, Ivan Shemelynets, Sheverdin Maksym, Maryna Yakubovych.
This is a team works for the Ministry of Justice of Ukraine, the Legal Education Committee of the Ukrainian Bar Association, and the USAID New Justice Program in Ukraine. They successfully completed the 15-week Practice of PDIA online course that ended in December 2018. This is their story.
What were some key takeaways from this course?
This rigorous, insightful course helped our team to become a true team in the first place. We learned a lot on teamwork and multiagent leadership and obtained a better understanding of how, in fact, change materializes in different contexts.
We also gained a bird’s eye view on state capability and its development through the reading on the “big stuck” in state capability. We also got a more nuanced understanding of the accountability mechanisms through studying four relationships of accountability and how they affect development.
Guest blog written by Daniel Canteros, David Riveros Garcia, Irene Clementina Esquivel Hermosilla, Sofía Belén Pozzo Centurión.
This is a team working a grassroots NGO called reAccion Paraguay which fights corruption in the education sector through promoting citizen participation and technology. They successfully completed the 15-week Practice of PDIA online course that ended in December 2018. This is their story.
In terms of education, Paraguay ranks among the worst in the world, only countries in civil war, continuous political conflicts or periodically affected by natural disasters have worse rankings. Hence, for a country that has lived in a relatively stable democracy for over 25 years, the education problem is a considerable challenge for the future of our nation. We applied to the PDIA course because we have been tackling a problem related to funds for infrastructure in the education sector that are not reaching the neediest schools.
Our team faced a particular challenge. None of our members are from the public sector. We are from a grassroots NGO called reAcción Paraguay, which fights corruption in the education sector through promoting citizen participation and technology. We train students to monitor a national fund for education infrastructure, so that public resources go to the neediest schools. During the course we worked hard to catalyze the 4 years of experience we have monitoring the National Public Investment Fund for Development (aka FONACIDE).
The processes of the FONACIDE law are unknown and not respected by government and non-governmental actors alike (i.e local governments, ministries, parent associations, students, directors, teachers). Our team has verified these irregularities and several others for over four years through the implementation of a monitoring mechanism. It consists of visiting the neediest schools to collect data about the infrastructure works for schools financed with FONACIDE. We then work with university students to match the collected data with open government data in order to expose irregularities.
Guest blog written by Adepeju Francis-Abu, Beatrice Izeagbe Okpara, Kennamdi Charles Onwuliri, Lami Wendy Adams, Pemwa Danbaba.
This is a team from Nigeria working for the Federal Ministry of Justice, Government Agencies and the private sector. They successfully completed the 15-week Practice of PDIA online course that ended in December 2018. This is their story.
Our team is an interesting mix of people from different organizations within and outside the Nigerian public service and was peculiar because only one of us had prior experience in development work. However, we were all driven by an interest to make a difference within our environment with the hope that the effect would eventually cascade to the entire public service, hence the group name Team RRN (Reform and Rebuild Nigeria).
In the past 15 weeks we’ve expanded our perspective, network, acquired some vital skills in problem solving through PDIA and gained an entirely new perspective on designing solutions by learning to take little and realistic iterative steps towards small & quick wins.
A major takeaway for us individually and as a team was learning to construct and deconstruct our problem using analytical tools like the 5-whys, fishbone diagram, and triple A change space analysis which enabled us to properly assess our problem and determine its true nature and components. Unsurprisingly, during the deconstruction exercises, our team’s initial problem morphed into the streamlined problem statement we eventually focused our engagement on.
In addition, we gained an important lesson “crawling the design space” that we could combine best practices with other practices (latent practice, existing practices, and positive deviance) to achieve desired results. We surprisingly found out that the emergence of ideas could come from latent and positive deviance space, like our serendipitous discovery in the second week of iteration. Continue reading PDIA Course Journey: Reform and Rebuild Nigeria
Guest blog written by Catalina Riveros Gomez, Irina Cuesta Astroz, José Luis Bernal Mantilla, Juan Carlos Garzón-Vergara, Juan David Gelvez Ferreira.
This is a team from Colombia working for an independent think tank called Fundación Ideas para la Paz (FIP). They successfully completed the 15-week Practice of PDIA online course that ended in December 2018. This is their story.
In many cases, people use to think that public issues are so complex and it is necessary to re-structure the system to improve or to change a reality. On the other hand, many academics argue that the solution is already done in other part of the world, so we just have to implement what worked in other country/city and the problem is solved. However, the public affairs are complex, it changes and have different reactions depending the time and the territory. With that in mind, this course taught us many things:
First, we learned that it is possible to advance in the solution of complex problems, developing small and concrete actions. To do this, it is important to understand that there is no single solution, but we can have multiple alternatives, from which we learned and adapted our responses.
Second, we understood that we should not have a fixed plan, but a strategy opened to change based on what we have learned. A key tool for this is iteration to identify what adjustments do we need to do to move ahead.
Third, we learned how the iterative process works in practice, and why it is relevant not only to ask what we did, but also what we learned and what we will do to solve it.
Fourth, not everything that presents itself as a problem is actually a problem. As highlighted in one of the sessions, many times what exist are solutions disguised as problems. This is a key element, as it facilitates the formulation and dissection of the problem into small pieces that can then be addressed independently.
We also learned that time management and expectations regarding possible goals are very important. We had to adjust our expectations about the results we could achieve and set up realistic and doable actions.
Finally, we also learned that it is important to translate ideas into practice, because it is through actions that we can learn and adjust what we want to do. I understand better the “try, learn, adapt” method and how the iteration process works.
Guest blog written by Agnes Manthi, Beatrice Githinji, Constance Gichovi,Peter Onguka
This is a team from Kenya working in the private sector. They successfully completed the 15-week Practice of PDIA online course that ended in December 2018. This is their story.
The course was quite eye-opening to the dynamics in play when it comes to solving problems. Working as a team in this course resulted in a lot of learning from the different modules at every level of the PDIA problem solving approach. Some of these key takeways include:
Problem construction – the team was able to understand and appreciate the importance of clearly defining our problem, why it matters, to whom it matters and who else it should care. This helped to be able to start preparing our approach by identifying the people we need in order to solve the problem.
Problem deconstruction through the fish bone diagram by asking ourselves several why’s made us begin to understand the complexity of the problem and realization that there are more underlying causes than we had earlier thought.
Change Space identification and finding entry points– this step was more critical for us since it set the wheels in motion and helped us start working on coming up with a strategy with which to start working on finding a solution to our problem. This is because we learnt how to analyze the authorization, capabilities and ability requirements around our sub causes (identified through problem deconstruction) and identified where we had change space and what we had to do to create some change space if need be.