Exploring Police and Community Relations in Lancaster, PA

Guest blog written by Anne Dietterich, Amreen Bashir, Awab Elmesbah, Giang Pham, Revanth Voothaluru, Seun Akinfolarin

This is a blog series written by students at the Harvard Kennedy School and the Harvard Graduate School of Education who completed “PDIA in Action: Development Through Facilitated Emergence” (MLD 103) in March 2021. These are their learning journey stories.

We started MLD103M as six complete strangers scattered across three continents trying to learn better ways to tackle complex problems like those we expect to face in our careers. The class was different, though, from what we were used to. We were divided into teams, given real-life problems, and asked to learn in practice. Our project was on Community and Police relations in a city in the US. Over the seven weeks working on this, we experienced quite the journey!

The magnitude of the problem felt the biggest in the first week. When we had just learned about the topic and hadn’t started the process of learning about and understanding the problem, it was difficult for us to imagine what contributions we could make over seven weeks. We had a difficult time figuring out where to start. But it was also difficult not to understand the problem in simple terms: a mistrust between the police and the community that was the result of last summer events, including the police-involved shooting and killing of a resident in the city. At the beginning, the problem seemed as if it started last summer.

After receiving our brief and the initial set of meetings we buried our heads in desk research in the second week. We were trying to construct the problem is: what is the problem is, why does it matter, and how would it look if it were solved. We also had conversations with the authorizers on what they think the “solved problem” would look like. As one of them put it, “we want to build a bridge of communication back and forth with our community… it’s truly a concerted effort between community/police to improve our community”. The authorizers’ investment in solving the problem was a great motivation for the team.

During the third week, we were still relying on what we read from public documents and the media on what the problem is. We started deconstructing the problem and thinking about possible causes of the problem. We started developing a fishbone diagram for what we thought the causes and sub-causes might be. We were clear that these are hypotheses to test and that this was an early draft at breaking down the problem, but it was an important starting point. During this week we started reaching out to people and getting out of our team’s bubble.

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